At Think Tek Media, we strive to provide seamless access to all our digital courses and live sessions. However, in rare cases, if you do not receive access to your purchased course within the expected time, you may be eligible for a refund under the following terms:
✅ Eligibility for RefundYou are eligible for a full refund only if:
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You have successfully completed the payment, and
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You did not receive course access or delivery within 48 hours of purchase.
Refunds will not be issued if:
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Course access has already been provided within 48 hours
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You missed a live class (recording will be provided, but the session won't be repeated)
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You changed your mind after the purchase
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You failed to attend or complete the course
To request a refund, please email us at support@thinktekmedia.in within 48 hours of your purchase. Include:
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Your full name
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Registered email ID
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Payment receipt
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Course name
🕒 Refund Processing Time
Once your refund is approved by our support team:
We will process the refund within 3 working days.
💳 Credit Timeline
The refunded amount will be credited to your original payment method (UPI, Net Banking, Credit/Debit Card, etc.) within 3 working days after processing.
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Refunds are applicable only for course non-delivery within the 48-hour window.
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This policy does not apply to downloadable content, toolkits, or non-course services.